Call us today 253-891-9648 or Toll-Free: (866) 932-9778
Follow Notable Web on Facebook

Support Topics

Contact Information


Local:(253) 891-9648
Toll Free: (866) 932-9778

Fax:Contact Notable Web Today
    (253) 891-9412

Mailing Address:
    P.O. Box 7762
    Bonney Lake, WA

NOTABLE WEB - Support Center

Support Home Page » cPanel Administration » Internal Server Error help, 500 error

Internal Server Error help, 500 error

Internal server errors can be caused by a few different things. Please check the Error Logs in cPanel for specific information.

Alternatively, here are the most common reasons for 500 errors:

(1) Bad permissions

Directories and folders should be 755. Executable scripts within the cgi-bin folder must be 755. Images, media, and text files like HTML should be 644.

(2) Bad .htaccess

In the (dot) htaccess file, you may have added lines that are either worded badly or conflicting. The best way to troubleshoot this is comment out the lines in the htaccess.

You can comment out a line in the .htaccess by adding # to the beginning. You are wise to save an original copy of any file before you make changes.

For example, if the .htaccess looks like

DirectoryIndex default.html
AddType application/x-httpd-php5 php

Then try something like this

DirectoryIndex default.html
#AddType application/x-httpd-php5 php

Broken lines and lines that start with php_flag are the most common mistakes. If you cannot determine which line is the problem, then comment out every line.

(3) Exceeding resources

It is possible your 500 error is caused by too many processes in the server queue.

With SSH (shell) access, you can view the processes running on your account. Simply type this command:

ps faux

Or type this to view a specific user's account (be sure to replace username with the actual username):

Web Site Hosting

Web Site HostingWe know exactly what it takes to make a business successful on the Internet.

Our web hosting plans are very diverse and designed for almost any type of website or e-commerce solution. Notable Web has combined the best hardware, latest software and the ...
Read More!

Web Site Design

Website DesignThe team at Notable Web strives to create websites that are easy to navigate by both human visitors and by various search engine spiders. The clean slicing and coding we use provides the fastest possible page loads. Our websites are extremely versatile and allow maximum flexability for updates. ..
Read More!

Domain Name Registration

Domain Name RegistrationA domain name is the alias that identifies a certain organizations' presence on the Internet. For example, Microsoft uses the Internet address

The choice, which you make for your personal or business domain name ...
Read More!

Notable Web Incorporated © 1996 - 2018. All Rights Reserved.