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Support Home Page » FTP Support » How to set up anonymous FTP access

How to set up anonymous FTP access

Anonymous FTP access allows anyone to access your public_ftp folder. The intention is to allow unidentified visitors to download (and possibly upload) files on your website.

  • You cannot use anonymous FTP with a Hatchling or Baby plan.
  • You must purchase and receive a dedicated IP address for your cPanel before anonymous FTP will work.
  • Anonymous FTP users can view and download files if you have a Business or reseller plan. If you need to be able to upload to public_ftp, you can create an FTP account and set the home path as public_ftp/incoming, then anyone can use this newly created user name and password to upload to the public_ftp folder.
  • Anonymous FTP users can view, edit, download, and upload files if you have a dedicated plan.

This is not the best solution for security purposes. By allowing users to upload files without a username or password, you might generate a possible security hole for hackers. If you still wish to proceed, you may set up anonymous FTP access by doing the following:

  1. Click on FTP Manager
  2. Click on Anonymous FTP Controls
  3. Click on the Allow anonymous access to ftp://ftp.yourdomain.com tick box or the Allow anonymous upload to ftp://ftp.yourdomain.com/incoming tick box. You must click on both tick boxes to enable uploads.
  4. Click on the Save Settings button.

We strongly recommend you create FTP accounts which require a username and password for a person to upload and download files on your website.




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